Deposit Dana is a service that allows Users to transfer funds through Bank account and/or cellular phone/smartphone (Send Money) features in DANA application. Additionally it provides User with the opportunity to send money to other DANA users or non-DANA users via chat/messaging and through agents in collaboration with EDIK.

Utilizing the Send Money feature, User may input the recipient’s identity information such as for example name, date of birth and/or telephone number in accordance with his/her identity card, along with the nominal money to be sent. Moreover, the sender will have to provide a code and/or OTP along with other security methods determined by EDIK to be able to ensure the authenticity of the recipient’s identity.

By entering the requisite data, User consents and agrees to permit EDIK to access his/her mobile telephony system (phonebook) for the purposes of sending money to other DANA users or non-DANA Users. If User fails to offer EDIK with his/her telecommunications services password or other security mechanism, EDIK will be denied the access to User’s telecommunications system and he or she won’t be able to send money using the Send Money feature.

In case of failure or other reason for which EDIK is not able to send the cash, it’s the responsibility of User to contact his/her Bank in the country of withdrawal and/or Agent for processing. This is done in accordance with the Bank’s and/or Agent’s policies on the problem, including however, not limited by fees for sending money or the withdrawal of a payment instrument.

The balance of DANA balance or card that’s stored in DANA can be used for payment of services on the DANA application, or for purchases at Merchant, with due observance of the policies of the issuer of the payment instrument. If the transaction is carried out on the DANA application, EDIK will forward the payment instructions to the issuing party of the relevant payment instrument.

If your User uses the DANA Balance or perhaps a payment instrument to create Transactions at Merchant, he or she is obligated to cover the prices for such transactions at the Merchant’s premises. If he or she does not pay, he or she won’t be entitled for any refunds from the Merchant.

EDIK will inform the Users of any changes in DANA Protection Policy and/or its terms and conditions through communication media. Furthermore, EDIK reserves the proper to alter its DANA Protection Policy and/or its terms of conditions without prior notice.

DANA Protection is a form of protection given by EDIK to Verified Users against unauthorized transactions in DANA accounts, as a result of account dominate (ATO). To ensure that a User to claim DANA Protection, he or she must first follow the procedures and steps set by EDIK.

For more information about DANA Protection, look at the DANA website or DANA application.

Besides the Send Money, Direct Debit and DANA Business Account features, EDIK also offers other features. These features may be activated by the User in accordance with their preferences and needs. However, these features aren’t guaranteed to meet up User requirements. Furthermore, EDIK cannot guarantee the option of the services offered in these features. Nevertheless, EDIK will endeavour its best to be sure the services can be found and meet User needs.